Survey finds digital distraction in the workplace costs billions

The survey - which took in responses from 500 international organisations, and organised by Harmon.ie (the new name for Mainsoft), the social email and collaboration software specialist - found that digital distractions translate into an hour's worth of productivity being lost each day, which equates to more than £3,200 every year per employee.

The problem, says the firm, is that applications that are designed to save time are actually a major cause of distraction, causing 33% of staff experiencing difficult in working or producing, and 25% reporting they had no time for deep or creative thinking.

21% of respondents, meanwhile, said they suffered from digital overload as a result of IT-generated distractions, and 10% said they missed deadlines as a result. 5% also said that had lost clients and/or business as a result of digital distractions.

According to Harmon.ie, almost 60% of work interruptions now involve either using tools like email, social networks, text messaging and instant messaging, or switching windows among disparate standalone tools and applications.

Harmon.ie claims that, for businesses with 1,000 employees, the cost of employee interruptions exceeds £3.2 million per year and total cost to UK PLC is £57.8 billion.

Yaacov Cohen, the firm's CEO, said that the survey paints a picture of a highly distracted workplace with a particular irony: information technology that was designed at least in part to save time is actually doing precisely the opposite.

"The very tools we rely on to do our jobs are also interfering with that mission. Were clearly seeing what psychologists call `online compulsive disorder' spill over from our personal lives to the work environment", he said.

"For all of us, it's time to take back the internet and find ways to control our digital addiction", he added.

Delving into the report reveals that users also spend an average of 2.5 hours a week trying to find the documents they need in multiple local, corporate and cloud repositories.

That adds up to 16 work days annually, costing businesses £1,638 per £14.25/hour employee per year to subsidise inefficient document management.

The problem is exacerbated by the use of email attachments instead of posting documents to a central repository where they can be easily located.

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