Stagnate or Automate? It’s a familiar question for IT, and is a matter of asking: Do you keep doing things the way you’ve been doing them—making do with “good enough” file transfer systems for example—or do you consider automating technologies and processes that have been performed manually up till now?
More specifically, do you continue to put your time into manual tasks that take up a huge chunk of your day—from tracking lost files and dealing with transaction errors to partner on-boarding, reworking error-prone custom scripts, and a host of other productivity-killing inefficiencies? Or do you find a way to do it all in a more time-efficient manner?